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Welcome to Goody Van. We value your privacy and are dedicated to protecting and respecting the privacy of all users of our websites. Please read the following Terms and Conditions, including our Privacy Policy and Cookies Policy, carefully. By accessing and using our website and services, you agree to be bound by these Terms and Conditions.

Privacy Policy Our Privacy Policy, outlined below, explains the collection, use, and sharing of personal data and information gathered from you. This policy applies to all websites owned and operated by us, as well as the services we provide. By using our services and providing information to us, you consent to the processing of your information in accordance with this Privacy Policy.

1.1 Data Controller For the purposes of the Data Protection Act 2018 (the "Act"), the data controller is GoodyVan.com, a part of Goody Services Ltd, a registered company in England and Wales (company number 12004893), with a registered office at Richmond Road Studios, 119 Richmond Road, Kingston Upon Thames, England, KT2 5BX.

1.2 Contact Information If you have any questions or need assistance understanding any part of our privacy policies, please contact us at: Support@goodyvan.com. Our Commitment to Privacy At Goody Van, we have established the following principles to guide our data protection practices:

2.1 Lawfulness, Fairness, and Transparency of Data Processing We collect and process your personal data in a legal, fair, and transparent manner.

2.2 Purpose and Storage Limitation We only collect and store personal data for explicit and legitimate purposes and retain it for no longer than necessary.

2.3 Data Minimization We ensure that the personal data we use is adequate, up to date, and limited to what is necessary to provide our services.

2.4 Accuracy We maintain correct, complete, and updated personal data, taking appropriate steps to rectify any inaccuracies or incompleteness.

2.5 Confidentiality and Data Security We treat your personal data as confidential and implement suitable organizational and technical measures to safeguard against unauthorized access, illegal processing, distribution, accidental loss, modification, or destruction.

Use of Your Information We use the information you provide us for the following purposes:

Administering your account with us Managing your bookings and responding to booking inquiries Arranging services with your chosen service provider Providing co-branded and joint offerings of products or services Fulfilling our contractual obligations with you Delivering the information, products, and services you request Communicating with you regarding comments, complaints, queries, or feedback Enabling interaction with service features on our website, such as online accounts, real-time chat service, online booking system, etc.

Notifying you about changes to our Terms or Services, updates related to your booking, and account-related information and announcements Ensuring effective presentation of content on our websites and apps for you and your devices Providing information about our goods and services that may interest you via post, telephone, SMS, or email Your Rights You have the right to request that we do not process your personal data for marketing purposes. We will inform you before collecting your data if we intend to use it for such purposes. You can exercise this right at any time through the preference center in your online account or by contacting us using the contact details provided below.

Additionally, the General Data Protection Regulation grants you the following rights: Access and knowledge about the information we hold about you Request changes to your personal information if it is inaccurate or misrepresents you Request a copy of your personal data Ask for restrictions on the processing of your personal data Request the erasure of your personal data We strive to limit the personal information you share with us. We only collect personal information when you voluntarily provide it to us. You can choose to browse certain parts of Goody Services Ltd.'s websites without providing personal information. Any personal information you provide us will be retained for as long as your account is active or as necessary to provide services or operate our business, unless a longer retention period is required or permitted by law. If you have any questions or wish to exercise any of your rights, please contact our team by sending an email to info@goodyvan.com. We will review your request and respond within 30 days. You may also contact The Information Commissioner’s Office for guidance on submitting a complaint.

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